Advanced Auto-Report & Ticket System

Showcase: https://youtu.be/kTcO2bWgS98

Full auto-report system with instant bug fixes, live ticket chat, Discord bot, admin panel with tools & rankings. 19 languages. Works out of the box.

► FULL DESCRIPTION:

🎫 synz_autoreports — The Ultimate Report System for FiveM

Stop wasting staff time on stuck players and broken vehicles. synz_autoreports lets players fix common issues instantly — revive, teleport, fix inventory, repair vehicles, restore keys — all automated. When a real human is needed, the built-in ticket system connects players directly to staff with live chat, screenshots, and Discord sync.

Built by synzlabs. Tested on production servers. Zero hardcoded strings.

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⚡ AUTO-RESOLVE — Instant Fixes, Zero Staff Needed

Players select their issue from a clean NUI menu and get fixed immediately:

• Revive — Native resurrect + full death state cleanup for every ambulance script

• Teleport — Configurable locations (hospital, garage, spawn, custom)

• Fix Clothing — Reload skin via any appearance script

• Fix Inventory — Close stuck inventory, release NUI focus, unfreeze player

• Fix Animation — Clear tasks, uncuff, stop ragdoll, force unarmed

• Fix Vehicle — Full repair: engine, body, windows, doors, deformation

• Fix Vehicle Keys — Unlock + give keys via the detected keys script

• Fix HUD / Camera / Screen — Restore minimap, destroy stuck cams, clear post-FX

• Fix Movement — Unfreeze, reset speed, enable sprint, restore controls

• Fix World — Clear hostile NPCs, reset wanted level, stop fires

Every auto-resolve action is logged with a pre/post screenshot for full accountability.

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🎟️ TICKET SYSTEM — When Players Need a Human

Reports that can't be auto-fixed create a live ticket:

• Real-time in-game chat between player and staff

• Screenshot sharing directly in the chat

• Admin tools sidebar: TP to player, bring, kick, ban, spawn vehicle, revive, repair, freeze

• Ticket claiming — one admin per ticket, player gets notified

• Status system — Resolved, No Solution, or escalate to departments (Dev Team, Donos, custom)

• Player ratings — 1-5 stars after ticket close, tracked per admin

• Staff rankings — Leaderboard with resolved count, rating average, and performance stats

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🤖 DISCORD BOT — Full Bidirectional Sync

Optional Discord bot that extends the ticket system:

• Creates a Discord channel per ticket automatically

• Messages sync in real-time: in-game ↔ Discord

• Staff can respond from Discord without being in-game

• Transcripts posted on ticket close

• Ticket status buttons (Resolve, No Solution, Escalate) work from Discord

• Staff report and transcript DM system

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🌍 19 LANGUAGES — Zero Hardcoded Strings

Every single player-facing string is in locale files. Change language with one config value:

English · Español · Français · Deutsch · Italiano · Português · Nederlands · Svenska · Dansk · Norsk · Suomi · Polski · Čeština · Magyar · Română · Български · Ελληνικά · Русский · Türkçe

Adding a new language: copy en.lua, translate, add to fxmanifest, done. Fallback to English if any key is missing.

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🔧 MULTIFRAMEWORK — Works With Everything

Frameworks:

ESX · QBCore · QBox — auto-detected, no config needed

Ambulance / Medical (12 scripts):

esx_ambulancejob · qb-ambulancejob · wasabi_ambulance · ars_ambulancejob · jg-ambulancejob · qs-ambulancejob · qs-ambulance · qs-medicalcreator · rcore_ambulance · codem-ambulance · pickle_medic · brutal_ambulancejob · randolio_medical

Clothing / Appearance (12 scripts):

illenium-appearance · fivem-appearance · esx_skin · skinchanger · qb-clothing · bl_appearance · rcore_appearance · ox_appearance · codem-appearance · tgiann-appearance · qbx_appearance · crm-appearance · renewed-appearance

Inventory (12 scripts):

ox_inventory · qb-inventory · esx_inventoryhud · qs-inventory · tgiann-inventory · core_inventory · ps-inventory · lj-inventory · codem-inventory · origen_inventory · qbx_inventory · jpr-inventory

Vehicle Keys (12 scripts):

qb-vehiclekeys · qbx_vehiclekeys · wasabi_carlock · Renewed-Vehiclekeys · qs-vehiclekeys · jaksam-vehicles-keys · fivecode-carkeys · MrNewbVehicleKeys · tgiann-hotwire · rcore_vehiclekeys · okokVehicleKey · cd_garage

Police (7 scripts):

esx_policejob · qb-policejob · jg-policejob · wasabi_police · rcore_police · qs-policejob · qbx_policejob

Garages (8 scripts):

qb-garages · jg-advancedgarages · qs-advancedgarages · cd_garage · loaf_garage · okokGarage · renewed-garages · qbx_garages

Phone (8 scripts):

qs-smartphone · qb-phone · lb-phone · gksphone · npwd · kok-phone · renewed-phone · d-phone · yflip-phone

Dispatch (8 scripts):

ps-dispatch · cd_dispatch · qs-dispatch · linden_outlawalert · core_dispatch · rcore_dispatch · aty_dispatch · emergencydispatch

Banking (7 scripts):

qb-banking · okokBanking · Renewed-Banking · pefcl · fd_banking · qs-banking · esx_banking

Notifications (4 systems):

Default (framework) · ox_lib · okokNotify · mythic_notify

Every export has been verified against the official documentation of each script.

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🛠️ ADMIN TOOLS — Extensible From Config

9 tools included out of the box:

TP to Player · Bring Player · Spawn Vehicle · Ban · Kick · Refresh Skin · Revive · Repair Vehicle · Freeze/Unfreeze

Adding a custom tool:

1. Add entry in config.json

2. Register handler in server_custom.lua

3. (Optional) Register client handler in client_custom.lua

4. Restart — button appears automatically

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📸 SCREENSHOT SYSTEM

• Pre-screenshot captured when player opens the report menu

• Post-screenshot captured after auto-resolve actions

• Screenshots attachable in ticket chat

• Requires screenshot-basic (can be disabled in config)

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🗄️ AUTO-SQL — Zero Manual Database Setup

• Tables created and migrated automatically on every startup

• No manual SQL import needed — ever

• Stats, ratings, and logs preserved across schema changes

• Tickets and messages cleared on restart by design

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📋 WHAT'S INCLUDED

• synz_autoreports resource (full source)

• 19 locale files

• Discord bot (Node.js)

• synzlabs NUI design system

• items.lua with definitions for all inventory systems

• Full documentation

• SQL schema reference

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⚙️ REQUIREMENTS

• oxmysql

• screenshot-basic

• es_extended OR qb-core

• Lua 5.4

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📥 INSTALLATION

1. Drop synz_autoreports into resources/

2. Add "ensure synz_autoreports" to server.cfg

3. Edit config.json (permissions, webhook, locale)

4. Start server — tables auto-create, ready to use